| Search Results |
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| This screen displays all transaction information and is broken down into two main sections. The first section is a summary of totals for transactions that were both approved and declined. The second section displays transactions on a line by line basis according to the search criteria submitted. |
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The Tip Totals section can only be viewed if USERNAME was specified while performing the Transaction Query. Also, Tip functionality must currently be enabled in your Store Settings. |
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| Transaction List |
| This table displays transactions on a line by line basis. The columns are as follows: |
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| Date/Time: This is the date and time that the transaction was received and processed. This date and time is local to the merchant. |
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| Transaction Type: This is the type of transaction which was processed (ie: Purchase, Refund, Void, etc.) |
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| Order ID: This is the order ID which was submitted with the transaction. Each transaction's order ID can be clicked on which will open a new window containing detailed information about the transaction and options to print this information as a receipt. |
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| Amount: This is the amount which was sent in for the transaction. |
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| Customer ID: This is the additional customer ID information which was submitted with the transaction. This field is optional. |
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| Batch Number: The number of the batch file that the transaction was processed and settled in. The batch number is useful when using the Batch Reports screen. |
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| Card Type: This is the type of card which was used for the transaction. |
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| PAN: This is the card number which was used for the transaction. For security purposes, the card number is masked off in the reports screen. Only the first 4 and last 4 digits of the full card number will appear. |
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| Expiry Date: The credit card's expiry date which was used for the transaction. The format is MM/YY, the format that it appears in on the credit card. |
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| ECI: This is the ecommerce indicator which was submitted with the transaction. |
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| AVS: This is the result of Address Verification, if it was performed at the time of the transaction. On this screen, the responses are as follows: Y = Full Approval, N = Failed, P = Partial Match, U = System Problem. |
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| CVD: This is the result of the Card Verification Digit authentication, if it was performed at the time of the transaction. On this screen the responses are as follows: Y = Full Approval, N = Failed, U = System Problem. |
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To view more detailed information about the result of the CVD and/or AVS authentication, please click on the Order ID and proceed to the Order History page. To learn more about CVD or AVS and for a list of all possible result codes which may be seen on the Order History page, please click here... |
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Response Code: This is the transaction Response Code which determines whether the transaction was approved or declined.
< 50: Transaction approved
>= 50: Transaction declined
Blank: Incomplete Transaction - Transaction was not sent for authorization
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| Authorization Code: This is the authorization code returned from the issuing institution. |
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| Result: This is the result of the transaction. The result will either display approved, declined or incomplete. |
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| Follow On: This is the follow-on transaction which can be performed on this particular transaction. A user may select multiple follow-on transactions to be performed at the same time. To perform a follow-on transaction, simply check off the transaction and click on 'Process Grouped Transactions' at the bottom of the screen. In the case of Captures and Refunds, you will be given the opportunity to alter the dollar amount. If the checkbox is absent in this column, this then signals that none of the follow-on transaction types are applicable (i.e. the transaction has already been voided). |
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You may customize the columns within the Transaction List by modifying the Account Settings within the 'My Account' menu. |
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| Export Transactions to File |
| You may export all the results from your search query to a CSV file by clicking on the 'Export Transactions to File' button at the top of the transaction list. You may also customize the contents of the generated file within the 'My Account' menu under 'Account Settings'. |